Deliveroo UK Rider Support
MoneyChange topic
- How do I claim earnings support for illness?
- How do I claim the one-off new parent payment?
- Who is eligible for the new parent payment?
- Who is eligible for earnings support for illness?
- How are fees calculated?
- What do I need to know about challenges?
- Are there any order incentives in my area?
- How do I cash out?
- What should I do if there's something wrong with my fees?
- When will I be paid my fees?
- Will I receive my fees on a bank holiday?
- Can customers still tip me before I’ve delivered their order?
- Should I ask the customer to tip me when I deliver their order?
- How do I download my old invoices?
When will I be paid my fees?
Your fees are processed every week, on a Tuesday. This covers order completed from Monday-Sunday. You'll receive your fees by midnight. If there's a delay of more than 12 hours, we'll let you know.
If, following receiving your fees, you have a query, please fill out the fee query form:
You also have the option to claim your fees whenever you want. To use the feature, just tap your current balance on the Earnings page, then confirm the payment.
