Deliveroo UK Rider Support
MoneyChange topic
- How do I claim earnings support for illness?
- How do I claim the one-off new parent payment?
- Who is eligible for the new parent payment?
- Who is eligible for earnings support for illness?
- How are fees calculated?
- What do I need to know about challenges?
- Are there any order incentives in my area?
- How do I cash out?
- What should I do if there's something wrong with my fees?
- When will I be paid my fees?
- Will I receive my fees on a bank holiday?
- Can customers still tip me before I’ve delivered their order?
- Should I ask the customer to tip me when I deliver their order?
- How do I download my old invoices?
Are there any order incentives in my area?
Order incentives may be offered to fee per delivery riders at certain times and places, depending on predicted customer demand to make sure riders always make great fees.
These incentives are reviewed on an ongoing basis and change in line with customer demand.
