• News
  • Support
  • Perks
  • Apply to be a rider
  • Kit Store
  • Respect Charter

Deliveroo UK Rider Support

PerksChange topic

  • How do you start and end a ride with Forest?
  • How do I transfer my number to an eSIM?
  • Will I lose my contacts or apps when I switch to eSIM?
  • Who do I contact for support with my eSIM?
  • How do I redeem my rider eSIM?
  • Can I keep my mobile number when I switch to the eSIM?
  • My mobile plan was £11 a month and now it is £15 a month, why is that?
  • What devices are compatible with eSIMs?
  • What happens if I don’t hit 25 super peak orders for my eSIM perk? 
  • How long do Forest e-bike batteries last?
  • How to get access to the discounted Deliveroo exclusive Minute Bundles?
  • How do you pick up or drop off an order whilst using a Forest e-bike?
  • How do I log in to the perks area of the site?

Other topics

  • Your riding areaSee all FAQs
  • Applicant eventsSee all FAQs
  • TaxSee all FAQs
  • My accountSee all FAQs
  • SubstitutesSee all FAQs
  • Rider AppSee all FAQs
  • MoneySee all FAQs
  • PerksSee all FAQs
  • KitSee all FAQs
  • InsuranceSee all FAQs
  • SafetySee all FAQs
  • OrdersSee all FAQs
  • New RidersSee all FAQs

Discover Deliveroo

  • About us

  • Investors

  • Engineering blog

  • Design blog

  • Careers

Legal

  • Terms and conditions

  • Privacy

  • Cookies

  • Modern Slavery Statement

Help

  • Contact

  • FAQs

© 2026 Deliveroo