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Deliveroo UK Rider Support

PerksChange topic

  • How do you start and end a ride with Forest?
  • How do I transfer my number to an eSIM?
  • Will I lose my contacts or apps when I switch to eSIM?
  • Who do I contact for support with my eSIM?
  • How do I redeem my rider eSIM?
  • Can I keep my mobile number when I switch to the eSIM?
  • My mobile plan was £11 a month and now it is £15 a month, why is that?
  • What devices are compatible with eSIMs?
  • What happens if I don’t hit 25 super peak orders for my eSIM perk? 
  • How long do Forest e-bike batteries last?
  • How to get access to the discounted Deliveroo exclusive Minute Bundles?
  • How do you pick up or drop off an order whilst using a Forest e-bike?
  • How do I log in to the perks area of the site?

How do I log in to the perks area of the site?

To log in you'll just need the email address that you have registered with Deliveroo, and your rider ID.

You'll need to have delivered an order within the last three weeks for your login to work.

If you've only just started riding with us then it can take up to a week for your access to be granted.

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