Deliveroo UK Rider Support
My accountChange topic
- When will I receive my referral payment?
- My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
- Why have you contacted me about my vehicle speed?
- How do I update my phone number and email address?
- Why can't I access my rider account?
- Can I change my vehicle type, bank details and address?
- Why haven't I received my referral reward?
- How do I refer a friend?
- How many friends can I refer?
- How do I get a Rider Information Pack?
- Do I need to set up passkey?
- What is passkey?
- Can I still use the original login method or do I have to use passkey?
- How long can my account remain inactive for?
- UK - Your Subject Access Request
- How do I complete the identity check?
- I use passkey and I have been locked out of my account, how do I get back on?
- Why can’t we use SMS to log in to the Rider app?
When will I receive my referral payment?
It can take up to 2 weeks to receive the payment following the completion of the referred rider’s order requirement.
