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Deliveroo UK Rider Support

My accountChange topic

  • My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
  • Why have you contacted me about my vehicle speed?
  • How do I update my phone number and email address?
  • Why can't I access my rider account?
  • Can I change my vehicle type, bank details and address?
  • Why haven't I received my referral reward?
  • How do I refer a friend?
  • How many friends can I refer?
  • When will I receive my referral payment?
  • How do I get a Rider Information Pack?
  • Do I need to set up passkey?
  • What is passkey? 
  • Can I still use the original login method or do I have to use passkey?
  • How long can my account remain inactive for?
  • UK - Your Subject Access Request
  • How do I complete the identity check?
  • I use passkey and I have been locked out of my account, how do I get back on?
  • Why can’t we use SMS to log in to the Rider app?

How do I update my phone number and email address?

You can update your phone number and email address yourself, directly in the rider app.

Just open up the app and tap on your name in the menu. From here, you can add your correct details and hit save.

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