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Deliveroo UK Rider Support

KitChange topic

  • Can I make deliveries while I'm waiting for my kit to be delivered?
  • How do I order more kit?
  • How do I replace my kit?
  • What should I do with old kit?
  • What is the thermal bag?
  • How do I look after my kit?
  • How do I install my RIDER BOX PRO?
  • How do I know if my rear luggage rack is compatible with the new Rider Box Pro?
  • How to use your Pro Series backpack
  • What are the core kit items?
  • What are the minimum safety requirements for kit?

What are the core kit items?

All riders need to have core kit that meets our minimum safety standards (it does not need to be Deliveroo branded kit).

Bicycles

  • Helmet
  • Reflective jacket
  • Phone mount
  • Insulated backpack

Scooters

  • Reflective jacket
  • Phone mount
  • Small thermal bag
  • Insulated backpack

Cars

  • Two thermal bags, one of which should be minimum 36cm x 36cm x 43cm
  • Phone mount

Related questions

  • What are the minimum safety requirements for kit?Kit
  • Can I make deliveries while I'm waiting for my kit to be delivered?Kit

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