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Deliveroo UK Rider Support

KitChange topic

  • Can I make deliveries while I'm waiting for my kit to be delivered?
  • How do I order more kit?
  • How do I replace my kit?
  • What should I do with old kit?
  • What is the thermal bag?
  • How do I look after my kit?
  • How do I install my RIDER BOX PRO?
  • How do I know if my rear luggage rack is compatible with the new Rider Box Pro?
  • How to use your Pro Series backpack
  • What are the core kit items?
  • What are the minimum safety requirements for kit?

How do I order more kit?

Once you've joined, you can order professional kit from the Deliveroo Kit Store. Just log in with your email and password to order. If you've forgotten your password just tap 'Forgot password' to reset it.

Don’t forget, you don’t need Deliveroo kit to ride. You can use any thermal bag to deliver orders. You need to have the core kit items to meet minimum safety standards but it doesn’t need to be Deliveroo branded.

Find out more about the core kit items here.

Related questions

  • What are the core kit items?Kit
  • How do I replace my kit?Kit

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