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Deliveroo UK Rider Support

KitChange topic

  • Can I make deliveries while I'm waiting for my kit to be delivered?
  • How do I order more kit?
  • How do I replace my kit?
  • What should I do with old kit?
  • What is the thermal bag?
  • How do I look after my kit?
  • How do I install my RIDER BOX PRO?
  • How do I know if my rear luggage rack is compatible with the new Rider Box Pro?
  • How to use your Pro Series backpack
  • What are the core kit items?
  • What are the minimum safety requirements for kit?

How do I replace my kit?

If you need new kit you can buy this through the Rider Kit Store. Just log in with your email and password to order. If you've forgotten your password just tap 'Forgot password' to reset it.

Alternatively, you can always get kit from any supplier of your choice, as long as it meets our minimum safety requirements.

Other topics

  • Your riding areaSee all FAQs
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