Deliveroo UK Rider Support

InsuranceChange topic

Who do I contact about insurance questions?

For more information about vehicle and courier insurance

For more information about personal accident, sickness, or new parent insurance

For incidents that occurred before 1 July 2026, this insurance was administered by Bikmo.

For incidents that occur on or after 1 July 2026, this insurance is underwritten by American International Group UK Limited, also known as AIG, and administered by Beloy.

  • Visit Beloy’s website at portal.beloy.com/deliveroo/gb
  • If you cannot access the portal, or you need extra support when making a claim, email Beloy at:
  • claims@beloy.com
  • When contacting AIG or Beloy, quote policy number: 0010016770.

For more information about public liability insurance provided by Deliveroo

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